About Us

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Thank you for visiting Premier Flutes, Europe’s largest selection of used Muramatsu, Yamaha student flutes, as well as other leading Japanese brands.  Our stock changes daily as we have a high turnover, so better to call us for detailed information on today’s stock, or if you’re looking for a flute we don’t have listed.

We are the main European agent for JAPAN WOODWIND, the biggest woodwind repair company in Japan, that is aligned to most of the major flute manufacturers. They have access to ex-demonstration type instruments, as well as necessary parts for repair that are almost impossible to source in Europe.

We also sell on Ebay, but Ebay prices are slightly higher due to Ebay fees. It is therefore better to call us for a lower price. We take PayPal, so you still have 100% Buyer Protection, as you would through Ebay.

WE NEVER PUSH SALES….. easy to understand advice to parents too.

Please call us any time, we’re often here late evening, and the workshop is open over 16 hours a day, including Sundays. Please leave a message if there is nobody in the office. 01253-670147 or email: sales@premierflutes.co.uk

OUR MISSION

Our mission is to bring you your desired flute, in top condition, at the most competitive price. To do this, we keep our running and marketing costs at a minimum, and pass the savings to you, our valued customers, by not having a shop front and sales staff.

For pros and beginners alike, buying a used quality flute can be quite a challenging task. Where do I go? Who do I trust? Where is the advice?

We’re here to help you along every step of the way, and make it a very pleasurable experience for you.

Buying for your new student child? Baffled?

Please call us, and we’ll explain it all in basic, easy to understand language for you.

All our flutes go through a rigorous checking and servicing procedure, to the second they are sent out to you. We then follow up, and offer any support, once you have received your flute.

Most of our business is built upon word of mouth, and customer service. So unlike other modern companies (bank/gas?!), when you call us, you speak directly to the company owner, with no delegation. All contact is from the top down, not the bottom up.

Our policy is to NEVER push sales, and to get you the best value for money flute (not the most expensive). We believe that providing each individual customer with the best deal will inevitably lead to them coming back to us in the future, and hopefully recommending us.

Please feel free to call us for any advice, we’re here to help.